Auditing and certification, mainly of companies, is a booming business. It all began in Britain with BS 5750, which was the first standard for Quality Management Systems: it was the forerunner of the ISO 9000 series of standards. The fees levied by standardization and certification agencies was followed by globally operating and highly profitable consulting and certification groups. Well over a million certificates have been awarded worldwide for ISO 9001 alone: around 50,000 of these in Germany. The runaway train of certification is now unstoppable. What certification is based upon, its consequences, and where it can lead is elaborated in this Lesson.
by
Klaus Demleitner